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By running the app as an administrator, you give all the necessary permissions to it. Just select the Netflix app on your desktop screen, right-click on it and then select the Run as administrator option from the drop-down menu.

Now you will see your whole screen go black and a pop-up will appear which will ask to confirm your action. Simply, choose Yes option to continue and this will make the Netflix app run with all administrator privileges on your PC and hopefully the black screen issue with no audio will be gone after this.

This is one of the most common reasons for just this black screen problem on Netflix but many other issues. If there is no video driver, install the one supported by your system or Windows version.

If you are using graphic card or GPU on your PC, use the software that was installed with the card to check if a new update is available for the video driver. Updating drivers on Windows is little complicated as you have to find the right driver that is made for your system.

You can check the official support website of your manufacturer or contact them for help. A dispute between your operating system and Netflix can cause the black screen to paper while streaming a movie or a show.

That is why you need to make sure your PC is up to date. To check for Windows updates, follow these simple steps —. A virus can do unexpected harm to your PC. If somehow your computer has been attacked by a virus, then you can face a black screen problem while running Netflix. If you are using any other third-party antivirus program, use it instead to scan for viruses on your PC.

A lot of people use VPN services on their computer to access the internet anonymously and keep their browsing safe. As you may already know, VPN basically gives you access to the internet through a different server that may be located in a different country.

VPN can have some many advantages but when accessing the Netflix, it can also cause black screen issue. So if you are using a VPN service on your system,, just turn it off for a while and then check if you are able to watch videos on Netflix.

If it worked, then you have successfully found the main culprit. When nothing works, your only way out to solve a problem is by reporting the issue to the Netflix team itself. Go to the official website of Netflix, scroll down to the last, and click on the Contact Us option.

This will take you to the page where you can either start a live chat with the Netflix team or call them using your phone and discuss with them the problem you are facing. Those who use Netflix on their smartphone and face black screen issues and maybe a problem with audio also, these are the tricks you can follow to resolve the problem.

The app cache that is usually stored to make your experience with an app better can sometimes be the reason why you are having the worst experience with it. But once you clear all the cache stored for Netflix, it will start working as a newly installed app. Follow these simple steps to delete the cached data of Netflix on your Android device —. Just long-press the Netflix app, and uninstall it. Now go to the Play Store and install the app again.

Make sure to clear all the cache before uninstalling it to give it a fresh start. This method is for Android users especially. There is a feature in the Accessibility settings named Colour Correction. If this feature is enabled, it can also cause black screen issue on Netflix. So you have to make sure that colour correction is disable on your phone. Simply, open the Settings app and find Accessibility option. Once you are in the Accessibility settings, you have to find Colour Correction or Colour Adjustment option.

Select Off or toggle the button to disable this feature. Most of the tricks that you have followed for fixing the issue while using Netflix on PC can also be followed for the Netflix mobile app. These are the fixes that can be followed on both. The Netflix black screen issue can also occur on these devices and there are some common fixes that you can try apart from the ones that we have shared for PC and smartphone.

What else can be more annoying than this? Although it is quite rare that Netflix ever get playback issues but still it can happen on any bad day. If you are also facing a black screen problem on Netflix, then follow all methods that we have shared in this guide. As several reasons can cause this problem, so you have to figure out yourself which method is suitable for you by testing them all one by one.

If you have any doubts, feel free to share them in the comments below. Your email address will not be published. Iris Zheng. In this situation, you can only see the black screen but hear the sound from your device.

Follow the below method to fix this problem. You can update your Google Chrome to see whether it helps or not. The graphics driver may be the reason for this problem. You have to use a compatible graphics card with correct and latest driver to work with Windows So update your graphics driver may help you solve the problem. Option 2 — Automatically Recommended — This is the quickest and easiest option.

Driver Easy will automatically recognize your system and find the correct drivers for it. But with the Pro version it takes just 2 clicks and you get full support and a day money back guarantee :. To solve the problem, try the below methods.

Use the below methods, work your way down till you find a method that works for you. Clear browser cache is a common fix for many browser issues. So try the method, it may help you solve the problem. Here we take Google Chrome as an example:. So, update your Windows to the latest version can prevent some problems.

Go to netflix. It can clear the Netflix cookie but it will sign you out of your account. After that, you can sign in and try Netflix again.

The privilege issue might be the reason for this problem. With high integrity access, your browser can make full use of its features, so run your browser as an administrator to see if this fixes your issue. Extensions are small software programs that customize the browsing experience. Therefore, to remove or disable the problematic extension can solve this issue.

The Netflix black screen problem could also be caused by a virus attack.

Netflix desktop app black screen.Black screen with sound

Check for and install available updates. Contact the device manufacturer. To fix this issue, you’ll need to contact the device manufacturer and ask them for help:. When connecting your Android device to a TV. Restart your iPhone, iPad, or iPod touch.

Once your device powers on, try Netflix again. Quit and reopen the app. For devices without a Home button, swipe up from the bottom of the screen and hold. Turn off Airplay or Screen Mirroring. Check your video cable or adapter. When connecting your iPad to a Mac computer. Google Chromebook or Chromebox.

On Google Chrome. Update Google Chrome. Wait while Chrome automatically checks for new updates. If an update is available, click Relaunch. On the Netflix app. Try another HDMI cable. Mac computer. Update your web browser. When connecting your Mac to an iPad. When connecting your Mac to a TV. Windows computer. If you are not using the Chrome browser, continue troubleshooting below. Make sure your video drivers are up to date. PlayStation 3. Troubleshoot your hardware connection. There might be an issue with the connection between your device and the TV.

Try reversing the ends of the HDMI cable. Try a new HDMI cable. PlayStation 4. Are you using PlayStation VR? Select Sounds and screen. Select Video Output Settings. Select HDR. Turn HDR Off. What should I do next? Xbox Xbox One. All other game consoles. Turn off your device. If your device has a power cable, unplug it. Make sure your device is completely off, not just in sleep or standby mode.

Leave your device off for 15 seconds. Turn on your device and try Netflix again. When selectin user on netflix windows 10 app, one user gets black screen bug loads for a second and then nothing but black screen.

Selecting any other user will work just fine. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member.

On browser that user works just fine. Do you know how to remove Chrome extensions? If you don’t know, don’t worry. In addition, some users also recommend disabling antivirus software temporarily. If you are sure the antivirus application is the culprit of the issue, you can choose to keep it disabled while playing video.

But for the security of your device, you can switch to another reliable antivirus. Step 3 : Toggle off the button under Real-time protection to disable Windows Defender antivirus.

Amanda has been working as English editor for the MiniTool team since she was graduated from university. She enjoys sharing effective solutions and her own experience to help readers fix various issues with computers, dedicated to make their tech life easier and more enjoyable.

She has published many articles, covering fields of data recovery, partition management, disk backup, and etc. In order to provide more useful tips and information, she is still committed to expand her technical knowledge. Partition Wizard. Download Partition Wizard. Facebook Twitter Linkedin Reddit.

About The Author. Amanda Follow us. User Comments : Post Comment.

Netflix desktop app black screen. Netflix app black screen

 
From the items listed, right-click or press and netflix desktop app black screen on touchscreen devices on your preferred browser icon Netflix supports Internet Explorer, Firefox, Opera, blcak Google Chrome. On the Netflix app. Netflix has reached exceptional heights today. Select Remove channel again to confirm. Make sure to clear all the cache before uninstalling it to give it a fresh start. There are two ways you can download your graphics driver. Update your web browser.

Netflix app black screen – Microsoft Community – Question Info

Я же сказал тебе… – Но это была не Мидж. Джабба удивленно заморгал.  – Соши. Соши Кута, тонкая как проволока, весила не больше сорока килограммов.